000			01839cam a22003737i 4500
999			_c521 _d521
001			20233635
003			OSt
005			20201223094011.0
008			171228t20172017caua 001 0 eng d
010			_a 2017275848
015			_aGBB5A0926 _2bnb
020			_a9781491917626
035			_a(OCoLC)ocn999621275
040			_cNLE
042			_alccopycat
050	0	0	_aT58.64 _b.S36 2017
082	0	4	_a004.068 _223
100	1		_aSchnepp, Rob, _d1961- _eauthor. _91061
245	1	0	_aIncident management for operations / _cRob Schnepp, Ron Vidal, and Chris Hawley.
250			_aFirst edition.
264		1	_aSebastopol, CA : _bO'Reilly, _c2017.
264		4	_c©2017
300			_axii, 156 pages : _billustrations ; _c23 cm
500			_aIncludes index.
505	0		_aForeword -- Preface -- Evaluating the incident response PROCESS -- The incident management system (IMS) -- The incident commander (IC) -- Scaling the incident response -- Unified command (UC) -- After action review (AAR).
520			_a"Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation."--Back cover.
650		0	_aInformation technology _xManagement. _91062
650		0	_aEmergency management. _91063
650		7	_aEmergency management. _2fast _0(OCoLC)fst00908500 _91063
650		7	_aInformation technology _xManagement. _2fast _0(OCoLC)fst00973112 _91062
700	1		_aVidal, Ron, _eauthor. _91064
700	1		_aHawley, Chris, _eauthor. _91065
942			_2lcc _cBK