TY  - BOOK
AU  - Graham,Anne
TI  - Managing airports: an international perspective 
SN  - 9781138285354 
AV  - TL725.3.M2 G73 2018
U1  - 387.7/36068 23
PY  - 2018///
CY  - London, New York
PB  - Routledge, Taylor & Francis Group
KW  - Airports
KW  - Management
N1  - Includes bibliographical references and index; The structure of the airport industry -- Airport economics and performance benchmarking -- The airport/airline relationship -- Airport operations -- Airport service quality and the passenger experience -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects
ER  -