Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.
Material type: TextPublisher: Harlow, Essex, England ; New York : Pearson, 2012Edition: Fourth editionDescription: xxii, 460 pages : color illustrations ; 27 cmContent type:- text
- unmediated
- volume
- 9780273740483
- 658 23
- HD9980.5 .J647 2012
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000154 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000155 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000156 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000157 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000158 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000159 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000160 | ||
Books | Muscat University Library | HD9980.5 .J647 2012 (Browse shelf(Opens below)) | Available | 000161 |
Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
Includes bibliographical references and index.
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